Parallels Support Team may ask you to upload files for further issue investigation, from screenshots and video recordings to core or memory dumps, or even a virtual machine.
Symptoms
Depending on the file size, use one of the following instructions below.
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NOTE: Always compress file(s) to an archive. You may do that using native OS X functionality, or using Archive tool from Parallels Toolbox.
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Before uploading files Parallels Support will share a destination directory for the upload. For example:
https://fe.parallels.com/85495f79c3447f92b1ced3e79a227295/
Uploading files less than 2GB
Uploading large files (more than 2GB)
In the example below we will be uploading a virtual machine image.
Example of usage and successful output:
Parallels For Mac Activation Key
Note: If you see some errors in the output or something does not seem to have worked correctly, you may follow the alternative way below.
Alternative way
NOTE: If you have a lack of disk space, you can pre-generate md5 for all VM files by 'find . -type f -exec md5 '{}' ;' and upload VM in file-by-file mode. (before running this command cd to the directory where the VM is stored, e.g. run cd ~/Documents/Parallels/).
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More on Parallels:
Use Windows side by side with macOS® (no restarting required) on your MacBook®, MacBook Pro®, iMac®, iMac Pro®, Mac mini®, or Mac Pro®. Share files and folders, copy and paste images and text and drag and drop files between Mac and Windows applications. Parallels Desktop automatically detects what you need to get started so you’re up and going within minutes. If you need Windows, you’ll be prompted to download and install Windows 10 or choose your existing Windows, Linux, Ubuntu, or Boot Camp® installation.
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